Who we are
BusinessThing is provided by HumanKindly (ABN 93 140 434 991), based in South Australia. Privacy questions can be sent to humankindlytech@gmail.com.
Privacy
Privacy policy for BusinessThing.
Last updated 14 September 2026.
What we collect
On the public site, we may collect information you submit directly, including your email address, optional event type, waitlist source, and messages you send us. When you use BusinessThing Event Storefront, the Management Portal, or Staff Mobile, we may collect account, organisation, purchaser, attendee, order, ticket, add-on, payment-status, agreement, consent, waiver-acceptance, attendance, device, app-session, usage, and security information needed to operate the product.
How we use it
We use this information to manage private early-access communications, authenticate staff, process Storefront orders, deliver tickets and confirmations, support event-day operations, connect supported payment readers, prevent abuse, diagnose faults, measure usage, and improve BusinessThing.
Staff Mobile analytics and diagnostics
Staff Mobile asks before sending limited product-usage analytics and crash diagnostics. Staff can decline without losing access and can change this choice in the app. These analytics are designed to exclude attendee names, email addresses, QR contents, payment details, credentials, and screen recordings. Essential authentication, security, payment, synchronisation, and operational records continue to be processed so the service can function safely.
Event organisers
Event organisers using Event Storefront control their own event, order, ticket, add-on, payment, agreement, waiver, attendance, safety, and customer relationship information. If your request relates to an organiser you bought from, contact that organiser first and we will help them respond where we process information on their behalf.
Sharing and providers
We share relevant information with the organiser operating the event and with service providers that help us operate BusinessThing, including hosting, database, email, analytics, diagnostics, and payment providers. A supported payment provider may process device and location information needed for in-person reader discovery, fraud prevention, and payment acceptance. We do not sell personal information.
International processing
We are based in Australia. Our database is hosted in Australia, and some supporting providers may process information in Australia, the United States, the United Kingdom, the European Union, or other locations where our providers operate.
Retention
We keep personal information only as long as needed for the purposes described here, including legal, tax, accounting, dispute, and security purposes. Billing records are generally kept for 7 years. Most operational, support, usage, marketing, cookie-consent, security, and fraud-prevention records are generally kept for up to 24 months unless a longer period is required.
Your choices
You can ask us to access, correct, or delete personal information we hold about you, subject to records we are required to keep. You can unsubscribe from marketing at any time. Staff Mobile users can enable or disable optional product analytics and crash diagnostics under Account → Privacy & support. Contact humankindlytech@gmail.com.